Yeah, we can't disagree with you there. 

Fact: the BCEdit software that comes with the BCF-2000 and BCR-2000 is basically useless.

That said, the good news is that PFixer works with both out of the box in their default configuration and every Panel/Encoder we ship is tested and set up to work out of the box. If you've somehow messed up the default presets, simply reset the board and you should be good to go. If you really need to edit the board defaults: